How do I know if my hearing aid needs repair?+
Look for issues like no sound, distorted audio, whistling feedback, rapid battery drain, Bluetooth not pairing, or physical damage like cracks or loose parts. If basic cleaning or a battery change doesnât help, itâs likely time for professional service.
Hearing aid not producing any sound â what can I do?+
Try replacing the battery, cleaning the wax filter or tubing, and ensuring the device is properly inserted. If there's still no sound, you likely need a digital hearing aid repair from a certified technician.
Why does my hearing aid battery drain so fast?+
Common causes include:
âą Old or low-quality batteries
âą Corroded battery contacts
âą Bluetooth left on continuously
Use genuine zinc-air batteries, clean the contacts regularly, and disable Bluetooth when not in use.
How do I stop hearing aid feedback or whistling?+
Feedback often stems from earwax buildup, loose fit, high volume, or worn-out tubing. Clean earwax, adjust volume in quieter settings, and replace tubing. If issues persist, it requires professional adjustment or repair.
What should I do if my hearing aid got wet or exposed to sweat?+
Turn it off immediately, remove the battery, and place the device in a dehumidifier overnight (avoid heat). If functionality doesn't return, seek a professional moisture damage repair.
My hearing aid wonât pair with Bluetooth / my phone â how to fix it?+
Restart both devices, re-enable Bluetooth, and attempt pairing again. If issues continue, update the hearing aid firmware or app. Persistent problems indicate the need for expert Bluetooth troubleshooting and repair.
My hearing aid casing is cracked or broken â can I fix it myself?+
No. Attempting to DIY structural repairs can further damage delicate internals. For cracked or broken cases, contact us to schedule a professional repair using genuine components.
How often should I clean and maintain my hearing aids?+
Perform daily cleaning using a soft cloth and brush, change wax guards monthly, and store them properly. Schedule professional servicing every 3â6 months to prevent common issues.
Do you offer any guarantee after repairing my hearing aid?+
Yes â every repair or service we provide includes a 7-day performance warranty. If the issue re-occurs within that period, we'll fix it again at no extra cost.
How quickly can I get my hearing aid repaired?+
Our typical turnaround is 3â5 days once your hearing aid reaches our certified repair center. Urgent services are available in metro areas like Delhi, Mumbai, and Bangalore.
What if my hearing aid canât be fixed?+
If it's unrepairable, weâll offer you a discounted upgrade or exchange, helping you transition to a new device that fits your needs and budget.