This Cookies Policy (“Policy”) explains how Hearinguru Private Limited (“we,” “us,” or “our”) uses cookies and other similar tracking technologies on its official website located at www.hearinguru.com. By accessing or using our website, you agree to the use of cookies as described in this Policy. This Policy should be read together with our Privacy Policy and our Terms and Conditions.
We are fully committed to being transparent about the technologies we implement and the types of data we collect through those technologies. This Policy is intended to provide complete information regarding what cookies are, how and why we use them on our website, and how users can manage or disable them through their own device settings.
Cookies are small text-based files that are stored on your computer, mobile phone, tablet, or other internet-connected device when you visit a website. These files contain information about your interaction with the website and are used to recognize your device, remember your preferences, and improve your user experience.
There are two main types of cookies: “session cookies,” which are temporary and automatically deleted once you close your browser, and “persistent cookies,” which remain on your device until they expire or are manually removed.
We use cookies for multiple reasons, all of which aim to enhance the usability, security, and functionality of our website. These include, but are not limited to:
Essential Website Operations: To ensure that the website loads correctly and that all core functionalities—such as adding products to your cart, navigating pages, or submitting contact forms—work as expected.
Performance Monitoring: To collect anonymized data related to your interactions with our website, such as the duration of your visit, the pages you view, and how quickly pages load, so we can optimize performance and user experience.
User Preference Management: To remember choices you have previously made, such as your language preference, device type, and location, in order to customize your experience for future visits.
Security and Fraud Prevention: To monitor for suspicious activity and detect any unauthorized access or fraudulent behavior that may compromise user safety or site integrity.
Marketing and Remarketing: To show you relevant advertising content across platforms including but not limited to Google, Facebook, and Instagram, and to track the success and reach of those marketing campaigns.
Please note that we do not use cookies to collect, store, or transmit any personally identifiable health data, financial account information, or detailed audiological test results.
Strictly Necessary Cookies: These are required for the website to operate and cannot be disabled in our system. These include cookies that manage your session login, shopping cart, or secure page navigation.
Performance and Analytics Cookies: These cookies collect aggregated and anonymous data about user behavior, which helps us analyze the effectiveness and usability of the website. We use services such as Google Analytics to assist in this process.
Functionality Cookies: These cookies remember the preferences and settings you choose, such as language or location, and allow us to personalize content accordingly.
Advertising and Targeting Cookies: These cookies are implemented by advertising networks and social media platforms. They may be used to create user profiles and deliver targeted advertisements on other websites you visit. They do not store your name, contact information, or address, but work by uniquely identifying your browser or device.
Some features on our website may rely on external service providers, who may place their own cookies when you interact with their content. This includes:
- Embedded videos from platforms such as YouTube
- Payment gateways including Razorpay
- Social sharing widgets or feeds from Facebook, Instagram, or other networks
These third-party cookies are subject to the privacy and cookie policies of their respective operators. We recommend reviewing those policies before using such features. Hearinguru Private Limited does not control third-party cookies and cannot be held responsible for any data collected by them.
The storage period of cookies depends on their intended purpose. Session cookies are deleted immediately upon closing your browser, while persistent cookies may be stored on your device for a defined period ranging from one day to twelve months or more. We regularly review our cookie expiration policies to ensure alignment with privacy and data protection standards.
When you first visit our website, a banner will appear informing you about our use of cookies. By clicking "Accept" or continuing to use the website, you consent to the use of non-essential cookies. Essential cookies are always active, as they are necessary for the website to function.
We do not engage in behavioral profiling or cross-site tracking unless explicitly permitted by you. Users may withdraw consent or change cookie preferences at any time through their browser settings.
Most internet browsers allow you to control cookies through their settings. You can:
- View and review existing cookies
- Block all or selected types of cookies
- Delete cookies when closing the browser
- Receive a notification each time a cookie is being placed
In order to maintain the security, availability, and accuracy of our systems, we utilize certain hidden or passive tracking tools that operate internally. These include IP-level request logging, device fingerprinting, and session pattern recognition. These tools are strictly used for system diagnostics, fraud prevention, and protection against abuse. These mechanisms do not store or process personal data and cannot be disabled by the user.
This Cookies Policy may be amended from time to time to reflect technological changes, legal updates, or business requirements. When updated, we will revise the “Effective Date” shown at the top of this page. We encourage you to periodically review this page to stay informed about how we use cookies and tracking technologies.
If you have any questions, requests, or concerns about this Cookies Policy or our data handling practices, you may contact us by telephone at
Hearinguru Pvt Ltd
Mumbai, India
📞 +91 8886111694
📧 contactus@hearinguru.com