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Published 01 Aug 2025

How to Fix a Hearing Aid That Stopped Working – 5 Real Solutions That Work

Is your hearing aid not working or suddenly stopped producing sound? This expert guide shows 5 real fixes you can try at home — plus when to book a free pickup for professional repair

how to fix a hearing aid
Problem: Hearing aid has stopped working unexpectedly
Tools Needed: Soft cloth, alcohol swab, wax loop, new battery, brush
Time Required: ~10 minutes
Fix Level: Beginner to Intermediate
Backup Option: Book Free Repair Pickup with HearinGuru

Introduction

You inserted a fresh battery, cleaned the shell, even tapped it gently — still nothing.

If your hearing aid stopped working, you're not alone. This is the #1 complaint
we receive from users across India every week.

The good news? In most cases, the issue is something small — and easy to fix
yourself.

This guide shows you 5 real fixes, used by professionals, that you can try at home
before spending money on repairs.

Tools You’ll Need

  • Soft lint-free cloth   
  • Alcohol swab or wipe   
  • Hearing aid cleaning brush   
  • Wax loop   
  • New battery or charger (if rechargeable) 

Step-by-Step Fixes

Step 1:

Replace the Battery (Even If It’s New)

Batteries sometimes die early or don’t activate properly. Remove the battery and reseat it — or try a fresh one from a different pack.

Alert: Rechargeable Aid? Place it in the charger and check for indicator lights.

Didn’t work? → Book a Free Diagnosis

Step 2:

Clean the Microphone and Receiver Openings

Dust, wax, and oil can silently block your sound path.
Use a soft brush or wax loop to gently clean the ports and vents.

💡 Pro Tip:

Use an alcohol wipe to clean the mic guard — not the internal parts

Step 3:

Check the Tubing or Dome (BTE Models)

If your aid uses a thin tube or dome insert, make sure:

  • It’s not cracked or clogged
  • The dome isn’t full of moisture or wax

Gently twist off the dome and clean both ends.

Step 4:

Reset the Device (Digital Aids Only)

For smart hearing aids, turn the device OFF → wait 10 seconds → turn ON.
Some models may require holding a button for 10 seconds to hard-reset.

If using an app: Restart your phone and relaunch the app.

Step 5:

Swap the Wax Guard

Wax guards silently clog over time. If your model has a removable wax trap, pop it out and replace it with a fresh one.

Not sure how? book a check-up.

Still Not Working?

It could be:

  • A dead battery contact pin
  • A damaged receiver
  • Moisture damage inside the circuits

Book Free Hearing Aid Pickup & Repair – Available in 50+ Indian Cities

Expert Tips & Warnings

Expert Tip:

Change batteries with clean, dry hands to avoid oil contamination

Warning

Never insert a pin or object inside the speaker opening — this voids warranty and can cause permanent damage.

Tried these steps and still stuck?

Let Us Fix It For You:

We offer free doorstep pickup in major Indian cities and fix most issues within 3 working days.

Book a Free Hearing Aid Repair Now

Expert FAQ’s

Q: Why did my hearing aid suddenly stop working?

A: Common causes include dead battery, wax blockage, or mic damage.

Q: Can I fix a digital hearing aid myself?

A: Yes, basic issues like cleaning, charging, and resets can be done at home.

Q: When should I book a repair?

A: If no sound after battery & cleaning, or if device turns on/off randomly.

Conclusion

We’ve helped over 35,000+ users
get their devices fixed with ease.
✅ Certified audiologists 

✅ Free pickup in 50+ cities 

✅ Only original parts used

Glossary

Wax Guard: A mesh that protects the speaker from wax

Dome: Soft silicone tip that sits in the ear canal

Receiver: The speaker of the hearing aid

Dehumidifier: A drying box that keeps your aid moisture-free


Dr Sudheer Pandey

Dr Sudheer Pandey

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